Customer success story

Achieving global program centralization and efficiency in the life sciences industry

This case study highlights the successful partnership between Guidant Global and a leading Global 200 life sciences company specializing in agricultural solutions.

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Impact at a glance

A centralized talent platform built to improve quality, efficiency and global workforce visibility. Delivering significant cost savings, cost avoidance and stronger access to contingent talent.

$205MM

Cost saving and cost avoidance since program inception

21%

Cost avoidance

Annual cost saving in 2022

14,000

Contingent talent pool

6.5%

Supplier diversity KPI exceeded

Programme impact: Guidant Global helped the customer improve contingent workforce quality, efficiency and cost savings on a global scale.

Life sciencesIndustry

50.74bn EURCompany revenue

20,000+Employees

GlobalRegion supported

The Situation

A leading life sciences company needed a more centralized approach to contingent workforce management.

Supporting a Global 200 life sciences customer

Guidant Global partnered with a leading Global 200 life sciences company specializing in agricultural solutions.

Improving workforce quality and efficiency

By implementing a centralized talent platform, Guidant Global helped the customer achieve improved contingent workforce quality, efficiency and significant cost savings on a global scale.

Creating stronger global visibility

The customer needed a stronger foundation for managing its global contingent workforce, with better visibility, governance and access to talent across key categories.

Client profile

50.74bn EUR

The customer is a leading Global 200 life sciences company specializing in agricultural solutions, with more than 20,000 employees.

Programme focus

Global

Guidant Global supported the customer with a centralized talent platform designed to improve governance, compliance, quality and efficiency.

The Challenge

Moving from disparate processes to a more governed, visible and scalable contingent workforce program.

Before engaging Guidant Global, the life sciences company faced several challenges in managing their contingent workforce program.

Disparate processes

The company operated a self-managed program that lacked standardized processes, resulting in a fragmented approach.

Limited global headcount visibility

The absence of centralized data made it difficult to track and manage global headcount effectively.

Inadequate program governance

The program suffered from a lack of governance, creating issues in rate and cost management, supply chain practices and contract compliance.

Compliance and risk gaps

The company lacked robust compliance measures, risk mitigation strategies and standard operating procedures, exposing the organization to unnecessary risk.

Limited VMS functionality

The existing talent program did not have the full functionality of a Vendor Management System, limiting its potential for growth and return on investment.

The Solution

A phased deployment approach tailored to the client’s specific needs and priorities.

To address these challenges and deliver a comprehensive talent solution, Guidant Global proposed a phased deployment approach tailored to the client’s specific needs and priorities.

01 Managing diverse talent categories +

Guidant Global’s solution encompassed the management of all talent categories required by the life sciences company, including temporary labor, independent contractors, payroll workers, statement of work and services procurement, alumni talent pooling and BPO support.

02 Increasing diverse supplier spend +

Increasing diverse supplier spend was also a key priority, with supplier diversity engagement and diverse spend becoming an important focus of the program.

03 Phased implementation +

The solution was implemented in a phased manner to ensure seamless integration with the client’s existing systems and processes, beginning with the contingent workforce platform for agency workers in North America.

04 Expanding program scope +

The solution was then expanded to cover SOW, facility management providers, profile management, independent contractors and payroll solutions, with detailed assessments conducted for key European markets.

05 Direct sourcing and talent cloud +

Guidant Global designed and deployed a direct sourcing platform for niche roles, featuring an integrated talent cloud and talent curation by Guidant.

06 Change management +

Guidant Global prioritized change management by conducting extensive road shows, providing education and training, and hosting Q&A sessions.

07 Supplier relationship management +

The Supplier Relationship Management team invested significant effort in engaging and supporting the supply base, ensuring compliance, talent supply and program participation.

08 Field labor strategy +

Field labor presented a unique challenge due to its 121 distinct locations, so Guidant Global introduced a Master Vendor model in the first year to support demand planning, sourcing, recruitment, safety awareness and orientation.

Results

Global program centralization, improved quality and efficiency, and extensive cost savings.

By partnering with Guidant Global, the life sciences company achieved global program centralization, improved quality and efficiency, and extensive cost savings. The centralized talent platform, along with the phased implementation, facilitated enhanced governance, compliance and risk mitigation.

$205MM

Cost saving and avoidance

21%

Cost avoidance

Annual cost saving in 2022

6.5%

Supplier diversity KPI exceeded

13%

Savings vs fully recruited markup

Centralized talent platform

The centralized talent platform and phased implementation approach streamlined processes and improved program governance.

Improved compliance and risk mitigation

The program enhanced compliance and risk mitigation through stronger governance, standard operating procedures and program oversight.

Successful adoption and participation

Through extensive road shows, education, training and supplier relationship management, the program achieved successful adoption and participation.

Increased supplier diversity

Supplier diversity engagement and diverse spend increased, exceeding KPI by 6.5%.

A stronger contingent talent pool

Leveraging the customer’s employer brand helped build and engage a 14,000 strong contingent talent pool through direct sourcing.

Faster fill rates at lower costs

Direct sourcing resulted in faster fill rates at lower costs, achieving 13% savings versus the fully recruited markup.

The success of the program expansion was driven by effective change management, a high-touch program management philosophy and a strategic approach to field labor management.

Programme impact

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