RPO for the Life and Pensions Industry

“Guidant picked up our recruitment with only two months’ notice and rapidly built a customer focused onsite team to manage the recruitment activities. The challenge involved setting up and embedding a new operating model across a large area at a time of high volume and specialist resourcing needs. Against an initial forecast of 400 vacancies in the first 12-month period, Guidant filled 500 roles within the first 9 months of the contract, including many short notice, high volume recruitment campaigns.  

- HR Business Partner 


Main Banner

Company Revenue 

11 million GBP





Region Supported 




Life and Pensions 

Nearly 100% of roles

are now filled through a combination of direct sourcing, internal mobility and leveraging a new referral programme 

Time to hire

has been reduced to less than half of our agreed target 


30% reduction

in cost per hire and continues to improve year-on-year 

The client, a specialist provider of business process outsourcing services for the UK Life & Pensions industry, won a major contract and urgently required hundreds of new staff across 10 UK locations within just five weeks. In addition, the organisation was already facing a number of recruitment challenges which required an expert solution in order to overcome them. 

These included: 

  • The absence of a strong employer brand was affecting candidate attraction 
  • The recruitment process was inconsistent and resulted in a poor candidate and manager experience 
  • The cost of hire was too high and there was a very heavy reliance on agencies 
  • There were low levels of internal mobility and employee referrals 
  • The usage and management of agencies was inconsistent and ineffective 
  • The lengthy time to hire was impacting the operational effectiveness of the business 
  • There was no system in place which was able to streamline and consolidate invoicing procedures 
  • There was a lack of meaningful management information 

Drive better workforce performance

Book a discovery call with our workforce experts and find out the art of the possible. Filling in the form is the first stop to better performance.