Customer success story

Delivering efficient and diverse technology recruitment solutions

Guidant Global works with one of the UK’s leading professional services firms, with a global presence and a commitment to excellence across audit, tax, and advisory.

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Impact at a glance

Technology recruitment, diversity and efficiency. Delivered through direct sourcing and process improvement.

800

Permanent hires made annually across the UK

95%

Placements filled directly

45 days

Average time to offer

4.6/5

Candidate satisfaction score

20%

Reduction in wasted recruiter hours

A more efficient model: reducing agency reliance while improving diversity and hiring performance.

The Situation

A leading professional services firm needed efficient, diverse and compliant technology recruitment solutions.

Guidant Global works with one of the UK’s leading professional services firms, with a global presence and a commitment to excellence across audit, tax, and advisory.

This case study explores how Guidant Global delivered workforce solutions that directly address key challenges, primarily niche technology talent shortages, diversity, and a growing need for efficiency.

The client needed scalable, flexible hiring solutions across multiple business units without compromising on quality, compliance or candidate and hiring manager experience.

Recruitment focus

Technology

The client needed to reach niche technology talent pools across multiple disciplines.

Client environment

Highly regulated

Governance and compliance were paramount while maintaining agility in hiring to meet strategic growth objectives.

The Challenge

Niche technology talent shortages, diversity priorities and efficiency pressures created several workforce management difficulties.

The client faced several workforce management difficulties typical of the technology labour category, combined with the need to navigate a highly regulated environment where governance and compliance were paramount.

Niche technology talent shortages

The client needed to maintain agility in hiring to meet strategic growth objectives, reaching niche technology talent pools across multiple disciplines.

Diversity priorities

Increasing diversity remained an ongoing priority, particularly in technology roles where representation gaps persist.

Efficiency and compliance

Efficiency was essential: minimising unnecessary spend and reducing time-to-hire while ensuring a positive candidate and hiring manager experience.

The Solution

A comprehensive service approach focused on direct sourcing, process improvement, diversity and data-driven recruitment campaigns.

Guidant Global implemented a comprehensive service approach, drawing on proven strategies from Impellam Group’s tech-recruiter specialist Lorien’s successful existing partnership with the client.

01 End-to-end recruitment support +

The focus was on end-to-end recruitment for permanent hires, supported by a dedicated account team with both onsite and offsite resources.

02 Direct sourcing and always-on pipelining +

Talent pipelining and a continuous ‘always on’ recruitment strategy ensured direct sourcing of candidates, dramatically reducing reliance on agencies and lowering recruitment costs.

03 Lean process improvements +

Process improvements were embedded through Lean methodologies, including “Day in the Life Of” and “Time in Motion” studies, highlighting critical bottlenecks and enabling targeted actions.

04 Real-time data dashboards +

Real-time data dashboards enabled recruitment leads to monitor stage gates and quickly address stalled applications.

05 Diversity and inclusion initiatives +

Diversity and inclusion were central to the solution. Guidant Global supported the client’s equality initiatives, co-hosting targeted events to attract female candidates in technology, and actively engaging candidates from diverse backgrounds.

Results

Guidant Global delivered measurable improvements across workforce management, recruitment efficiency, diversity and candidate experience.

On average, 800 permanent hires were made annually across the UK, with 95% of placements filled directly - reducing agency fees and saving approximately £2,000 per hire compared to prior agency rates.

800

Permanent hires annually across the UK

95%

Placements filled directly

£2,000

Saved per hire compared to prior agency rates

45 days

Average time to offer

4.6/5

Candidate satisfaction score

Recruitment Efficiency Improved

The average time to offer dropped to 45 days, with a 2:1 hiring manager review-to-interview ratio.

Diversity Targets Exceeded

Diversity targets were exceeded: 47% of hires were female, 12% from black heritage backgrounds, and 6% with a disability.

Time to Offer and Source Reduced

Targeted attraction events led to a 78% reduction in time to offer and a 90% reduction in time to source within audit roles.

External Offers Increased

Process improvements resulted in a higher volume of external offers - up to 220 per month - while streamlining feedback reduced wasted recruiter hours by 20%.

Strategic Growth Supported

Guidant Global’s flexible and proactive recruitment solutions meant that the client could thrive in challenging workforce management conditions, supporting strategic growth while minimising unnecessary spend and maximising efficiency.

Candidate Experience Strengthened

Regular “Voice of the Customer” exercises and end-to-end process reviews ensured continuous enhancement of candidate and hiring manager experiences.

Looking for niche technology talent
and more efficient workforce management?

Contact Guidant Global for tailored solutions that optimise your workforce management, enhance diversity and improve recruitment efficiency.

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