Customer success story

Empowering organisational growth through strategic talent acquisition

A leading UK-based organisation undergoing significant expansion recognised the importance of a robust talent acquisition strategy to support its evolving business objectives.

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Impact at a glance

A comprehensive workforce health check. Optimising the recruitment model and strengthening the organisation’s position as an employer of choice.

Workforce

Transformation Health Check

EVP

Employer value proposition

ATS

Technology review

KPIs

Performance visibility

2030

HR vision

Programme impact: The talent acquisition strategy was now closely aligned with the broader HR strategy, supporting both operational excellence and long-term growth.

The Situation

A leading UK-based organisation undergoing significant expansion recognised the importance of a robust talent acquisition strategy to support its evolving business objectives.

With new HR leadership in place, they faced market challenges that demanded a fresh approach to recruitment, operational excellence, and alignment with future goals.

Partnering with Guidant Global, the organisation embarked on a comprehensive workforce health check to optimise its recruitment model and strengthen its position as an employer of choice.

The Challenge

The initial assessment revealed several pressing issues within the recruitment function.

Several challenges emerged:

Lack of confidence

There was a noticeable lack of confidence stemming from undefined employer value proposition (EVP) and inconsistent candidate experiences.

Manual processes

Processes were largely manual, with limited automation and inadequate data quality, resulting in fragmented and decentralised talent acquisition practices.

Recruitment spend

These gaps also meant recruitment spend with external suppliers was not fully tracked, making cost management difficult.

Regional variations

Regional variations in recruitment delivery and technology further complicated efforts to standardise processes.

Training gaps

Training gaps among hiring teams risked undermining diversity and inclusion objectives as well as the organisation’s ambition to be seen as an employer of choice.

The Solution

Guidant Global took a strategic, diagnostic approach, conducting a Workforce Transformation Health Check, analysing the organisation’s talent acquisition strategy, operating model, capabilities, and supporting technology.

The review spanned the entire permanent recruitment lifecycle, from initial candidate contact and EVP maturity to process design, approvals, and stakeholder engagement.

01 Deep insights and data analysis +

Extensive interviews with stakeholders and suppliers provided deep insights, while data analysis covered permanent hires, direct offers, contingent workforce headcount, and recruitment spend by region.

02 Clear roadmap +

The findings helped to steer a clear roadmap with both immediate and longer-term actions.

03 Standardise and centralise +

In the medium term, the organisation moved to standardise and centralise its talent acquisition processes.

04 Centralised recruitment model +

Three distinct and costed options were presented to support the transition to a centralised recruitment model, ensuring each region adopted consistent practices.

05 ATS review +

Subject Matter Experts conducted a review of the applicant tracking system (ATS), recommending automation efficiencies.

06 Longer-term strategies +

Longer-term strategies included reviewing advertising spend to ensure effective use of resources and working closely with procurement to optimise supplier relationships.

07 KPIs and HR vision +

These steps were underpinned by clear Key Performance Indicators (KPIs) and data, aligning ongoing change initiatives with the company’s HR vision for 2030.

Results

With the workforce transformation roadmap fully implemented, the organisation saw marked improvements in its recruitment and workforce functions.

Confidence in the talent acquisition strategy increased as visibility and governance across permanent hiring were strengthened. The organisation gained greater control over recruitment spend, with supplier management supported by transparent data and KPIs.

Roadmap

Fully implemented

Confidence

Talent acquisition strategy

Governance

Permanent hiring

Control

Recruitment spend

KPIs

Transparent data

Marked improvements

With the workforce transformation roadmap fully implemented, the organisation saw marked improvements in its recruitment and workforce functions.

Greater control

The organisation gained greater control over recruitment spend, with supplier management supported by transparent data and KPIs.

Trusted advisor

Guidant Global’s partnership established them as a trusted advisor, helping the organisation navigate its transformation and achieve its strategic objectives.

Most importantly, the talent acquisition strategy was now closely aligned with the broader HR strategy, supporting both operational excellence and long-term growth.

Project impact

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Empowering organisational growth through strategic talent acquisition

A leading UK-based organisation undergoing significant expansion recognised the importance of a robust talent acquisition strategy to support its evolving business objectives.

The initial assessment revealed several pressing issues within the recruitment function.

Guidant Global took a strategic, diagnostic approach, conducting a Workforce Transformation Health Check, analysing the organisation’s talent acquisition strategy, operating model, capabilities, and supporting technology.

With the workforce transformation roadmap fully implemented, the organisation saw marked improvements in its recruitment and workforce functions.

Marked improvements

Greater control

Trusted advisor