Facing increased demand across both permanent and contingent roles, the business sought to accelerate its growth and innovation with an optimised recruitment strategy.
Led by the HR Director, the organisation brought in Guidant Global to assess and overhaul its workforce model, with the goal of achieving efficiency, quality, and control in its hiring processes.
With concerns about the ability of the current recruitment model to support business transformation, the HR leadership team wanted the full picture on the current state of affairs and a robust plan for improvement.
Several challenges emerged:
Heavy reliance on external agencies, leading to increased expenditure and inconsistent recruitment outcomes.
Recent investment in an Applicant Tracking System (ATS) was falling short of expectations, failing to provide the level of value anticipated.
Manual recruitment processes resulted in slow turnaround times and frustration among managers.
Lack of measurable KPIs and performance visibility causing limited oversight and accountability.
Undefined roles, under-resourcing, and inconsistent candidate experiences impacted employer branding and talent attraction.
Permanent and contingent workforce strategies operated in silos, restricting insight and long-term workforce planning.
Limited automation and poor data quality further undermined decision-making.
Key actions included restructuring the talent function, introducing a Head of Talent Acquisition & Workforce Strategy, and repositioning advisors as Recruitment Business Partners.
Confidence in the recruitment function increased, with improved visibility, governance, and control across permanent and contingent hiring. There was stronger alignment between HR, procurement, and business units, enabling informed decision-making and a more integrated approach to talent acquisition.
The organisation benefited from a fully realised workforce transformation roadmap.
There was stronger alignment between HR, procurement, and business units, enabling informed decision-making and a more integrated approach to talent acquisition.
Guidant Global became a trusted strategic partner, supporting the organisation’s objectives with clarity around workforce performance, risk, and opportunity.
Enhanced data-driven insights and automation have empowered HR and procurement leaders to make confident, future-focused decisions that support ongoing innovation and growth.
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