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Enabling strategic talent acquisition through a Workforce Health Check

A leading UK-based technology organisation, navigating a period of substantial transformation, recognised the need for a fresh approach to talent acquisition and workforce management.  

Facing increased demand across both permanent and contingent roles, the business sought to accelerate its growth and innovation with an optimised recruitment strategy. Led by the HR Director, the organisation brought in Guidant Global to assess and overhaul its workforce model, with the goal of achieving efficiency, quality, and control in its hiring processes.  

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The organisation’s existing recruitment function was predominantly tactical, relying on fragmented and transactional hiring practices that were preventing progress. Several challenges emerged: 

  • Heavy reliance on external agencies, leading to increased expenditure and inconsistent recruitment outcomes. 

  • Recent investment in an Applicant Tracking System (ATS) was falling short of expectations, failing to provide the level of value anticipated. 

  • Manual recruitment processes resulted in slow turnaround times and frustration among managers. 

  • Lack of measurable KPIs and performance visibility causing limited oversight and accountability. 

  • Undefined roles, under-resourcing, and inconsistent candidate experiences impacted employer branding and talent attraction. 

  • Permanent and contingent workforce strategies operated in silos, restricting insight and long-term workforce planning. 

  • Limited automation and poor data quality further undermined decision-making. 

 

With concerns about the ability of the current recruitment model to support business transformation, the HR leadership team wanted the full picture on the current state of affairs and a robust plan for improvement. 

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