Customer success story

Enhancing recruitment, compliance and talent management in household technology

Our client: A global leader in household and beauty technology innovation seeking to elevate the recruitment, management, and development of both their contingent and permanent workforce.

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Impact at a glance

Recruitment, compliance and talent management. Delivered through a comprehensive MSP programme.

£8 million+

Cost savings delivered over seven years

240

Contingent workers managed annually

2,298

Contingent assignments fulfilled by the end of 2025

IT hires in 2022 alone

115

Average workers engaged each month in 2025

Partnership impact: Guidant Global’s collaborative approach, technology-driven solutions, and expertise in managing specialist talent.

The Situation

A global leader in household and beauty technology innovation seeking to elevate recruitment, management, and development.

Guidant Global began supporting this client in 2018, launching our Managed Service Provider (MSP) programme in 2019.

Our client was going through a period of rapid growth and digital transformation. As this occurred key challenges emerged.

As an organisation with multiple offices, factories and departments, they needed a much clearer, more transparent view of their workforce. Without a more centralised approach, it was next to impossible to understand what was happening across different teams and locations.

Partnership began

2018

Guidant Global began supporting this client in 2018.

MSP programme launched

2019

Guidant Global launched our Managed Service Provider programme in 2019.

The Challenge

Rapid growth and digital transformation created challenges across visibility, compliance, and niche talent.

They were also working with a large, varied group of suppliers, which was leading to inconsistencies in quality, process, and reporting.

Lack of visibility and standardisation

Compliance and regulatory complexity

The regulatory landscape was changing in the UK, including IR35 and other compliance requirements, posing significant risks to workforce management.

Niche talent and digital transformation

To sustain innovation and support business-critical projects, our client needed to rapidly scale hiring for specialised roles in engineering, IT, and digital marketing.

At the same time, digital transformation initiatives demanded new technology stacks, fresh talent, and updated processes to effectively handle surges in direct sales and digital engagement. This dual focus required a robust approach to sourcing niche skills and adapting workforce strategies to meet evolving digital needs.

The Solution

Guidant Global implemented a comprehensive MSP programme to address the key challenges.

Guidant Global implemented a comprehensive MSP programme to address the key challenges through the following solutions.

01 SAP Fieldglass VMS +

The adoption of SAP Fieldglass VMS enabled automated processes, improved reporting, and data-driven decision-making for all talent streams. The supplier network was refined from 43 to 16 high-performing partners, ensuring quality and consistency across all skill types.

02 Compliance and rate benchmarking +

Rigorous compliance and rate benchmarking were introduced. Guidant Global managed all communications and project oversight for the IR35 reform, establishing seamless processes and correct worker classifications.

03 Broad range of skill types +

Delivering recruitment for a broad range of skill types, from engineering and IT to corporate, retail and manufacturing roles. We ensured access to specialist expertise and rapid scalability for our client.

04 Tailored recruitment and project management +

Tailored recruitment and project management were provided for critical programmes such as the “Future of Direct,” digital transformation, and eCommerce expansion.

Results

The partnership has delivered cost savings, contingent workforce management, and specialist permanent recruitment.

Over the last seven years, the partnership has delivered £8 million+ in cost savings. The contingent headcount is managed at around 240 workers annually, spanning engineering, IT, operations, and more. By the end of 2025, 2,298 contingent assignments had been fulfilled, with specialised permanent recruitment drives yielding 68 IT hires in 2022 alone.

£8 million+

Cost savings over seven years

240

Workers managed annually

2,298

Contingent assignments fulfilled

IT hires in 2022 alone

115

Average workers engaged each month in 2025

Full spectrum of skills

Our ability to deliver across a full spectrum of skills - including engineering and digital - was recognised through an exclusive high-volume permanent recruitment contract in 2022.

Average workers engaged

In 2025 we have an average of 115 workers engaged on assignments each month.

Ongoing transformation

The ongoing transformation and organisational success have been underpinned by Guidant Global’s collaborative approach, technology-driven solutions, and expertise in managing specialist talent.

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