Future-Ready Hybrid MSP + Services Procurement Built for High-Impact Talent and Project Outcomes

In March 2026, Guidant Global won the Supplier Excellence Award at our customer's global Breakthrough Partner Awards - recognised for our ability to move quickly, collaborate closely, and deliver meaningful results.

Guidant launched full-service MSP programmes across five markets, whilst delivering profile management across 100 countries, and transitioned 11,000 workers without a single disruption to business continuity. Underpinning it all was a single global governance and commercial framework, consistent regardless of geography, that has fundamentally changed how our customer engages its external workforce.

Three outcomes define why Guidant Global won this award:

1. Commercial Impact at Scale

Up to £8m in validated cost savings, a 180% increase in direct-hire contingent placements, and a 40% reduction in SOW change requests - all delivered in Year 1.

2. Governance and Risk Transformation

Approximately 70 suppliers consolidated into a single managed supply chain, 150+ workers reclassified into compliant engagement types, and over 100 global audit items supported or remediated - all within the first year.

3. Operational Excellence from Day One

14,250+ service actions fulfilled, 4,000+ ServiceNow tickets resolved during hyper-care, and a rationalised notification framework that transformed the hiring manager experience globally.

Revenue

~$11 billion

Employees

~22,000

Region

Global

Industry

Consumer Health

Up to £8m

Year 1 Cost Saving (2025)

180%

Increase in Direct-Hire Contingent Engagements

~11,000

Worker Transitions Across 5 Countries

40%

Reduction in SOW Change Requests

The Situation
The Challenge
The Solution
Results
Additional Insights

A global consumer health leader set out to transform how it engaged, governed, and optimised its external workforce following a significant organisational realignment. In late 2024, the organisation partnered with Guidant Global, selecting a hybrid delivery model combining talent access, supply-chain ownership, services procurement, and fully integrated workforce governance. As the partnership took shape, the client need shifted from transactional MSP delivery towards true strategic counsel and the design of an agile, future-ready workforce model enabling flexible access to scarce talent and project-based outcomes across the extended workforce.

This was not a modest change. The programme would oversee more than £115m in contingent and services procurement spend in 2025, requiring a globally coordinated but UK-led model capable of handling high operational demand from day one.

The partnership launched at pace, going live globally on 1 January 2025. The remit spanned five major geographies and encompassed agency workers, services procurement, and statement-of-work engagements, supported by a simplified and scalable VMS configuration.

The goal: a unified, modern workforce programme aligned to transparency, cost leadership, risk mitigation, and operational excellence.

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