Customer success story

Seamless SAP Fieldglass implementation in the technology sector with Guidant Global

Transforming workforce management for a leading business intelligence provider through an MSP programme underpinned by SAP Fieldglass VMS.

Impact at a glance
A modern MSP programme underpinned by SAP Fieldglass VMS. Enhancing workforce visibility, compliance and process efficiency across multiple business units and locations.
5
System integrations connected to SAP Fieldglass
99%
Supplier transition rate
5 months
Implementation turnaround
SAP
Fieldglass VMS solution
IR35
Compliance support
Programme impact: Enhanced workforce management capabilities, streamlined processes and robust compliance across a complex, multi-site operation.
TechnologySector supported
Business intelligenceClient industry
Events & publishingClient specialism
SAP FieldglassVMS programme
Multiple sitesBusiness units and locations
The Situation

A leading business intelligence provider needed to modernise contingent workforce management across multiple business units and locations.

Guidant Global and Lorien are both part of Impellam Group: a connected group offering unparalleled workforce and STEM talent solutions expertise to provide organisations with mission-critical skillsets to future-proof their business.

Guidant Global and Lorien, working in collaboration, partnered with one of the world’s foremost business intelligence, events, and publishing firms, with an extensive network and a reputation for delivering authoritative insights.

Seeking to modernise its contingent workforce management, the client initiated a competitive tender for a managed service provider solution.

Guidant Global was selected to deliver a programme underpinned by the SAP Fieldglass VMS, enhancing visibility, compliance, and process efficiency across multiple business units and locations.

Programme platform
SAP Fieldglass
The MSP programme was underpinned by SAP Fieldglass VMS to improve visibility, compliance and process efficiency.
Collaborative delivery
Guidant & Lorien
Working together as part of Impellam Group, Guidant Global and Lorien supported the client with workforce and STEM talent solutions expertise.
The Challenge

The client’s existing workforce ecosystem presented several challenges, typical within the technology sector.

Integrating separate HR and finance systems, achieving seamless data flow, ensuring compliance with evolving regulatory requirements, and transitioning existing supplier relationships without disruption all added complexity.

01
HR and finance system integration

The client needed to integrate separate systems in place for HR and finance, achieving seamless data flow across key enterprise platforms.

02
Regulatory compliance

Ensuring compliance with evolving regulatory requirements such as IR35 was essential as the client modernised its contingent workforce management.

03
Supplier transition

The need to transition existing supplier relationships smoothly, without disruption to ongoing projects or talent pipelines, added complexity to the programme.

04
Rapid deployment

The client required an approach that would support rapid deployment and minimise operational risk while still meeting accelerated timelines.

05
Remote collaboration

Many team members worked remotely, so the ability to collaborate long-distance was essential while maintaining pace, clarity and governance.

The Solution

A solution centred on SAP Fieldglass, delivered collaboratively by Guidant Global, SAP Fieldglass and the client.

The programme design, build, and implementation were managed collaboratively, with weekly reviews and stakeholder reporting. Key integration points were delivered by Guidant Global’s Technology Management Team.

01 SAP Fieldglass programme design +

Guidant Global created a solution centred on SAP Fieldglass. The programme design, build and implementation were managed collaboratively by Guidant Global, SAP Fieldglass and the client.

02 HR and finance integrations +

Guidant Global’s Technology Management Team delivered automated and accurate data flow between SAP Fieldglass and the client’s core enterprise systems, including HR integrations and finance integrations.

03 In-house configuration support +

With Configure Manager level rights, Guidant Global’s technology specialists managed in-house system changes, reducing the need for external support and enabling rapid response to configuration requirements.

04 Training and transition support +

Guidant Global delivered targeted training sessions for hiring managers and agency partners, including roadshow sessions for hiring managers and workers, system demonstrations and dedicated agency guidance.

05 Agile project governance +

The agile project plan ensured the programme remained on schedule. Regular meetings helped identify and mitigate risks promptly, while close collaboration with the incumbent supplier supported a seamless exit strategy and continuity.

Results

Guidant Global delivered measurable outcomes for the client.

The client now benefits from enhanced workforce management capabilities, streamlined processes, and robust compliance. The successful rollout has strengthened relationships with suppliers and provided hiring managers with intuitive access to workforce management tools, supporting ongoing business agility and growth.

5
System integrations
99%
Supplier transition rate
5 months
Implementation turnaround
HR & finance
Platforms connected
VMS
Workforce visibility

Five system integrations delivered

Five system integrations connected the client’s HR and finance platforms to SAP Fieldglass, enabling automated, accurate data flows and improved workforce visibility.

99% supplier transition rate

A 99% supplier transition rate ensured that nearly all existing agencies were retained, protecting talent pipelines and ongoing project delivery.

Five-month implementation turnaround

A five-month implementation turnaround was achieved for a complex, multi-site operation, demonstrating Guidant Global’s ability to deliver at pace, even under significantly challenging external conditions.

The successful rollout strengthened relationships with suppliers and provided hiring managers with intuitive access to workforce management tools, supporting ongoing business agility and growth.

Project impact
Book a discovery call with
our workforce experts.
Talk to our team →